Dental Billing/Collection Coordinator Duties and Responsibilities
Dental Billing/Collection Coordinators manage all aspects of patients’ billing/statements/accounts.
They ensure accurate and timely processing of all statements and deal with any patient queries regarding billing. They work closely with Tek Collect for all collection concerns.
Their duties and responsibilities include:
- Prepare and submit statements to patients
- Review patient accounts after running A/R reports
- Communicate with patients regarding their account status via phone calls, text, email or letters.
- Follow-up on past due accounts and resolve financial discrepancies.
- Inform patients of their financial responsibilities.
- Set up installment plans with patients if necessary
- Apply finance charges to accounts on the 6th of the month
- Work with Tek Collect – collection agency
- Manage all functions related to Tek Collect. Submit accounts to collections, making adjustments and receive payments from collection agency.
The Dental Billing/Collection Coordinator’s duties include managing all accounts receivable and collection accounts. Also, communicating with patients regarding their billing/accounts.
Our ideal candidate has strong communication skills, a keen eye for detail, and a strong understanding of billing/collection procedures.
Qualifications
- Proven work experience as a Dental Billing/Collection Coordinator or similar role in a dental office.
- Excellent communication and patient service skills
- Strong organizational skills and attention to detail
- Ability to handle multiple tasks
Proficiency in using office software and dental practice management software
Have questions about a career at MyDentist clinics ? Please contact us!
